Privacy Policy

Last updated: September 07, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Company: N Y T Real Estate Investments LLC DBA Real Home Relief

Address: 1230 Rosecrans Avenue, Suite 300, Manhattan Beach, CA, United States, California

Website: https://realhomerelief.com

Interpretation and Definitions

Account – a unique account created for You to access our Service.

Company – refers to NYT Real Estate Investments LLC DBA Real Home Relief.

Cookies – small files placed on Your device that store browsing details.

Personal Data – information relating to an identified or identifiable individual.

Service – refers to the Website.

You – the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

We may collect the following information:

1. Personal identifiers: name, email address, phone number, address.

2. Usage data: IP address, browser type, pages visited, time and date of visits.

3. Device information: type of device, operating system, mobile identifiers.

Use of Your Personal Data

We use Personal Data to:

1. Provide and maintain our Service.

2. Manage Your Account.

3. Communicate with You via email, phone, and SMS.

4. Send property updates, financing solutions, and investment opportunities (if you opt in).

5. Provide appointment reminders and notifications.

6. Improve the functionality of our Service and evaluate marketing performance.

Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to monitor activity on our Website and improve your experience. Cookies are small files stored on your device that may include an anonymous unique identifier.

Types of Cookies We Use

- Necessary / Essential Cookies – required for basic website functionality and secure login.

- Cookies Policy / Notice Acceptance Cookies – track if you’ve accepted cookies.

- Functionality Cookies – remember preferences (such as login details or language selection).

- Your Choices

You can set your browser to refuse all Cookies or notify you when a Cookie is being sent. If you do not accept Cookies, some parts of our Service may not function properly.

SMS Privacy Compliance

- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

- Information sharing to subcontractors in support services, such as customer service, is permitted.

- All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

How We Share Information

We do not sell, rent, or disclose your information for marketing or promotional purposes. Information may only be disclosed in the following limited cases:

- Service Providers: trusted providers who perform services on our behalf (e.g., hosting, analytics, SMS delivery).

- Legal Requirements: when required to comply with law, regulation, or legal process.

- Business Protection: to enforce our policies, respond to claims, or protect rights, safety, or property.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Retention of Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless longer retention is required by law.

Security of Data

We use reasonable safeguards to protect your Personal Data, but no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect information from children.

Links to Other Websites

Our Service may contain links to other websites. We are not responsible for the practices of external sites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions, please contact us at:

📧 [email protected]