Privacy Policy

Effective Date: June 02, 2026

RealHomeRelief ("we," "our," or "us") is a DBA of Bridge Point Solutions Group LLC. We respect your privacy and are committed to protecting the personal information you provide through our website, forms, communications, and services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Personal Information

• Name

• Email address

• Phone number

Property Information

• Property address

• Property condition information

• Property timeline information

• Property situation information

• Property details submitted through forms

• Ownership-related information voluntarily provided

Communication Information

• SMS messages

• Emails

• Form submissions

• Customer support communications

How We Collect Information

We collect information when you:

• Submit a property review request

• Complete a contact form

• Schedule an appointment

• Subscribe to communications

• Contact us by phone, SMS, email, or through our website

• Interact with our website and online services

How We Use Information

We may use information collected to:

• Respond to inquiries

• Review submitted property information

• Schedule appointments and consultations

• Communicate regarding property review requests

• Send service-related notifications

• Send SMS and email communications when consent has been provided

• Improve our website and customer experience

• Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, enhance user experience, and measure website performance.

You may adjust your browser settings to refuse cookies; however, certain portions of the website may not function properly.

Information Sharing

We do not sell personal information.

We may share information with service providers that assist us with website hosting, customer communications, customer relationship management (CRM) systems, analytics, customer support, legal compliance, and transaction coordination.

SMS Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver SMS communications.

SMS Communications

If you provide consent to receive SMS communications, we may send messages related to:

• Property review confirmations

• Appointment scheduling and reminders

• Property-related updates

• Responses to inquiries

• Service notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP.

California Privacy Rights

California residents may have rights regarding their personal information under applicable California privacy laws.

To submit a privacy-related inquiry, please contact us using the information listed below.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Information

RealHomeRelief
DBA of Bridge Point Solutions Group LLC

Address: 1230 Rosecrans Ave Suite 300, Manhattan Beach, CA 90266

Phone: +1 424-722-6416

Email: [email protected]

Website: realhomerelief.com

Testimonials

John Doe

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